Wharton Stories

How a Wharton MBA is Adding Value for the Mavericks General Counsel

Image: Sekou Lewis, WG’25, at the Mavericks practice facility in Dallas. (Photo by Vernon Bryant/Dallas Mavericks)
“I wanted to put myself in the best position to grow and learn from the best. At the end of the day, I’d be a better lawyer for having a business education,” says Sekou Lewis, WG’25.

Sekou Lewis, WG’25, a former international professional basketball player and the current General Counsel and Chief Ethics Officer for the Dallas Mavericks, credits his family and basketball legend Earvin ‘Magic’ Johnson for inspiring his decision to pursue an MBA at Wharton.

A pivotal moment in Sekou’s career trajectory occurred during his time in law school in Philadelphia when his sister, Deja Lewis Chamberlain, WG’10, and Arthur Chamberlain, WG’10, invited him to a Wharton Social Impact Club conference featuring K. Bobby Turner, W’84, and Magic Johnson as the guest speakers.

“I remember Magic talking about how many people who looked like him played basketball, but not many had reached the executive and ownership level,” Sekou recalls. “Magic said that he wanted to see that change, and that really stuck with me. It planted the idea to someday get an MBA.”

A Growing Interest in Business

After graduating from law school, Sekou focused on corporate law in private practice where he discovered an interest in business and strategy while working on merger and acquisition deals. Several years later, he landed the job at the Dallas Mavericks and began thinking about pursuing an MBA.

Man presenting information to a group of people
Sekou Lewis, WG’25, presenting at a Business of Basketball meeting at the Dallas Mavericks headquarters in Dallas. (Photo by Vernon Bryant/Dallas Mavericks)

“I realized I could learn about business on the job, but I also could go back to school and learn from top professors and smart students to accelerate that process,” he explains. “I learned about basketball through full immersion in the sport, always seeking to compete against or play with the best, and I wanted to use that same approach to learn about business.”

Sekou also wanted to build a network of classmates who would serve as a sounding board for business issues, similar to the network he built as a young associate in private practice.

“I wanted to put myself in the best position to grow and learn from the best. At the end of the day, I’d be a better lawyer for having a business education. I saw it as a win-win opportunity,” he says.

A Full Circle Moment

When Sekou decided to pursue his MBA, coming to Wharton felt like a “full circle moment,” as the original idea for business school began on the Wharton campus at Johnson’s talk. And the EMBA program was a great fit because he could continue working for the Dallas Mavericks while in school.

Having gone to law school in Philadelphia, he wanted to experience a different part of the country, so he started the EMBA program commuting from Dallas to Wharton’s West Coast campus in San Francisco and later took advantage of the ability to take classes on both campuses by enrolling in electives in Philadelphia and online with the Global cohort in his second year.

As a recent graduate, Sekou reflects on how his Wharton MBA is currently shaping his work as General Counsel for the Mavericks.

His Management Communication course with Seth Barad, for instance, has proven invaluable. “It’s paid for itself many times over,” Sekou says, explaining how the class gave him the tools to navigate challenging media situations with confidence.

He also points to frameworks from Professor Zeke Hernandez’s (Max and Bernice Garchik Family Presidential Associate Professor) Global Strategy class as a key resource when thinking about potential deals in international markets and navigating negotiations where parties may have significant differences in culture, business practices, and underlying beliefs.

People cheering on sidelines with a mascot for a game
Sekou Lewis, WG’25, at the Dallas Mavericks court dedication in Madrid. Credit: Dallas Mavericks

Another highlight of the EMBA program has been the community of classmates that Sekou has encountered. From diverse industries to varied backgrounds, his peers have proven to be an invaluable resource.

“They’re brilliant, and I now have a trusted network of friends I can turn to for advice or help with business deals across a range of industries,” Sekou shares. “That’s something you can’t put a price on.”

In addition to meeting fellow professionals from the sports world, such as a Super Bowl MVP from the Seattle Seahawks, former Olympians, and the head of marketing for the Golden State Warriors, Sekou found camaraderie with students who, like him, had children during the program. The shared experiences of balancing family, work, and academics helped foster deep bonds.

“It was fun to swap parenting stories with classmates, offer advice, and build deep friendships over our experiences,” he says.

As Sekou reflects on his journey, he believes the value of his Wharton MBA will continue to grow and evolve along with his career. “The value of my Wharton MBA will continue to show up in ways that I can’t predict, and I know it will pay itself back ten-fold.”

By Meghan Laska

Posted: June 2, 2025

Wharton Stories

The Economy of Words

Image: Working in Koo Plaza (Courtesy of Alex Zhou)
Alex Zhou, C’25, W’25, explains how he merged his interdisciplinary education to become a more creative business thinker.

In roaring cataracts down Andes’ channelled steeps
Mark how enormous Orellana sweeps!
                                  —Joseph Wharton, “The Amazon”

When I read this poem, during my first year at Penn, that Joseph Wharton wrote after a business trip to the Amazon, I thought nothing of it. Oh nice, I thought, he had a creative escape from all those financial statements and memos 

It took me until my second fall semester to really understand it. Around that time, I declared my creative writing minor and took my first class for it: a course on translating and writing poetry. It was a spur-of-the-moment decision, but due to the sheer numbers and objectivity of my finance and accounting classes, I sought a creative outlet.  

At a school as interdisciplinary as Penn, it can feel impossible to connect the different parts of my education into one coherent thing. I put up a mental wall between these two parts of my education — I wanted my left brain for Wharton classes and right brain for Kelly Writer’s House. I only realized how hindering that mindset was once I took Wharton’s business communication course 


“My issue wasn’t that business was an uncreative profession—it was that I wasn’t thinking about business creatively.”


I remember one of the most agonizing parts of that course being a business email. Over the course of three weeks, I kept on making mistakes that I thought were tiny. The feedback felt tedious: commas were misplaced, my paragraphs had too many sentences, my sentences were too long.  

I started synthesizing and thinking of my email as a really odd poem. I began to think about these things as enjambment and rhythm, of my email as a set of poetic techniques that could coalesce into very precise meaning and intention. I had to think about language spatially, and in the same ways I wanted to write stories, I thought about everything from interview answers to PowerPoint slides as things that required mastery of narrative.  

My issue wasn’t that business was an uncreative profession — it was that I wasn’t thinking about business creatively.  

I realized that writing, like business, is an exercise of form and resulting function. “I don’t care if you did it on accident,” one of my creative writing professors said during every class. “You have to tell me why you did it.” 

Misplaced language can move global markets

Take, for example, the concept of “Fed speak.” In 2023, J.P. Morgan created an A.I. tool that analyzed 25 years of speeches and memos to see how simple changes in sentence structure and language could signal changes in interest rates. Precise language isn’t just useful, but consequential; misplaced language can move global markets.  

A group of nine students standing closely together and smiling in front of the Huntsman Program building, surrounded by greenery on a sunny day.
With friends on the last day of class (Courtesy of Alex Zhou)

As part of the Huntsman Program in International Studies & Business, I was required to take advanced courses in my target language, Spanish. I took a Spanish literature course that counted for my creative writing minor and courses related to business. While I was relatively proficient in Spanish, it was difficult. Easy sentences in English felt impossible to articulate in Spanish without explicitly thinking about translations for every word.  

When I took Business Spanish, I read about business issues, wrote management analyses, and presented marketing strategies in Spanish. These would have been relatively uncomplicated in English, but in Spanish, I was forced to slow down significantly. I thought about every single word, its meaning, and effect. I had to become intentional about everything I was saying because I couldn’t say it on autopilot. I had to do it word by word. 

I came back to my Wharton courses thinking more slowly about the next word before speaking. In my business classes prior, I spoke without thinking, sometimes saying things without knowing what they meant. I never stopped to think how business impacted me and the world around me.  

It made my business education more human and meaningful to have reflected so intentionally; the challenge at Wharton isn’t just figuring out what story to tell but also knowing the right way to say it.  

When I speak in Spanish and do creative writing exercises (and occasionally both at the same time), I feel myself interrogating every meaning. Is this what I actually want to say? And will somebody understand it that way? It’s a really tedious way to think about business, so granular that sometimes I’m worried that I’ll lose the forest for the trees. In my weird way, though, it’s all poetry, and all poetry might just be a memo.  

—Alex Zhou, C’25, W’25

Posted: May 27, 2025

Wharton Stories

A Step at a Time: From Cotopaxi to Antisana

Image: Each day started with a group huddle, planning different waypoints and stops. (Photograph by Cory Shin, W'25, C'25)
Jaein Kim, W’25, reflects on her weeklong Wharton Leadership Ventures Expedition backpacking in Ecuador.

This past spring break, I traveled with Wharton Leadership Ventures (WLV) on the Highlands Traverse Expedition in Cotopaxi National Park, Ecuador. 

The venture was divided into a 3-day preparation period followed by a 4-day traverse. Given that the purpose of the venture is to cultivate leadership skills and introduce students to backpacking, the preparation period revolved around gear checks, workshops, and team-building exercises. Workshops spanned from navigation with a map and compass to personal hygiene in the wild and food safety. Team-building exercises helped unite us, balancing different personalities, preferences, and goals for the journey.

These pre-expedition activities were guided by two student Venture Fellows and a group of local guides sharing their expertise in the field. Having grown up in a city and having no backpacking experience, I found these preparatory workshops immensely helpful. While I started the trip worried that I would not be able to keep up with the group or know how to guide my peers, I began the actual “expedition” portion with cautious confidence and excitement.

A group of hikers wearing backpacks and rain gear gather around a small stream in a rugged, mountainous landscape. One hiker stands apart, using trekking poles and wearing a poncho, while rocky slopes and a cloudy sky loom in the background. The terrain is a mix of green moss and rocky patches
A bulk of the trip involved bushwalking, leading hikers through uncharted paths (Courtesy of Wharton Leadership Ventures)

Day 1 began with an early bus to an uncharted dirt path where our adventure would start. I remember sitting in the bus alongside my group, thinking about why I’d chosen to come to Ecuador for spring break. I made the choice rather late one night, driven by a curiosity to explore and challenge myself both mentally and physically. However, even before we started trekking, I realized I would get much more than accomplishment and knowledge out of the trip. 

Hikers pose for a photo on a grassy mountain trail under a bright blue sky with large, fluffy clouds. Three women in the foreground smile at the camera, wearing hiking gear including backpacks, sunglasses, and hats. Other hikers can be seen further along the trail, surrounded by tall grass and rolling hills.
Photograph by Kai Mai, W’25

Over the next few days, we traversed between Cotopaxi and Antisana, two stratovolcanoes. As I experienced silence and sound again and again, I’d learn what it meant to move as a unit, to guide my thoughts and actions with empathy and grace, to rediscover and redefine compassion, and to feel my senses come alive. 

We began each day with oatmeal and wrapped up each night with an after-action review (AAR), discussing what we did well and what we could improve on. The leader of the day would receive feedback from the group on their leadership style and personal goals. These built-in pockets for discussion and reflection helped cultivate a sense of closeness and psychological safety within the group. We all started as strangers, and a week later, we were companions, teammates, and friends.

Jaein, seated with two other students wrapped in a sleeping bag with a mountain in the background
Photograph by Cory Shin, W’25, C’25

The Wharton curriculum is designed to cultivate future business leaders. We learn valuable skills and knowledge, from marketing and legal studies to accounting and finance. Participating in this WLV Expedition allowed me to see managerial practices and theories we discuss in the classroom in practice and led me to ponder a new question: how do we, as present and future leaders, build culture? 

It’s a question I’ve sought to answer since being in Ecuador and it feels extra real now that I’m back. Each time I seek to answer this question, I’m brought back to the parting words of one of our guides. As he shared his journey of finding his place as a mountain guide and recovering from a recent injury, he spoke about how far and loud compassion rings. To me, that signifies the beginning of the answer—we cultivate culture by leading with compassion and waiting for it to ripple out and touch others the same way it touched us.

The value of co-curricular activities lies in dimensionality and humanness. We often try to “crack the code” to optimize our education and get the most out of our time in university. I see it in myself, and I see it in my friends. And, while our in-classroom experiences are immensely enriching and deepen our knowledge endlessly, I believe co-curricular activities to be just as necessary as they build breathing spaces that complement and balance the academic experience, one step at a time.

A group of people dressed in outdoor clothing sit on stone steps in front of a red building with a thatched roof and stone foundation. The sky is overcast, and the group appears cheerful and relaxed.
Tambopaxi Lodge in Cotopaxi National Park, which was the launching point for the Venture (Photograph by Kai Mai, W’25)

—Jaein Kim, W’25

Posted: May 14, 2025

Wharton Stories

Wharton MBA Exec Mom is Revolutionizing the Baby Gear Industry

Image: Bo Zhao, WG'18, walking with her toddler daughter. Credit: Cham Zhao
“Wharton doesn’t just provide you with knowledge for two years—it gives you a lifetime of resources and connections that continue to support you long after graduation,” says Bo Zhao, WG’18.

When Bo Zhao, WG’18, graduated from Wharton’s MBA Program for Executives, she had plans to continue her role as vice president of her family’s furniture business in Michigan. A former engineer, Bo had enrolled at Wharton to gain the skills to run the business and potentially step into the CEO role one day. At the time, entrepreneurship was so far from her plan that she hardly took any entrepreneurship classes.

But just months after graduation, Bo’s life took an unexpected turn. Her mother, the CEO of the family business, had an accident that left her unable to continue in her role. At the time, Bo was living in Philadelphia with her husband and was nine months pregnant with her first child. Moving to Michigan to take over the business wasn’t feasible, so her brother stepped in as CEO.

After her child was born, Bo began exploring new opportunities and soon found herself venturing into entrepreneurship. She recalls, “Babies require so much gear, and new parents are overwhelmed by the marketing, unsure of what they truly need. Plus, there’s no easy way to try baby gear before committing to it. I also saw the pile of outgrown baby gear accumulating in my home – the one almost every parent has until they figure out where to donate or sell it.”

Bo Zhao walking with her toddler daughter in a stroller on a stone path through greenery. Credit: Cham Zhao
Bo Zhao walking with her toddler daughter
Credit: Cham Zhao

That’s when, in a true lightbulb moment, Bo realized she could use her Wharton MBA to solve these problems and Baby Gear Group was born. The model is simple, offering customers the flexibility to rent baby gear as needed or subscribe to a monthly service that delivers selected items each month. When the items are no longer needed, customers return them, ensuring that the gear stays in circulation. Baby Gear Group currently operates in five locations across the U.S., with plans to expand further.

Bo describes her business as “like Rent the Runway, but for baby gear.” She adds, “I’m making the sustainable choice the easiest choice. Baby gear is only needed for a short period, so why let it accumulate in your home when you can rent it and return it, keeping it in use and out of landfills?”

Bo credits her Wharton education with giving her the confidence to start the venture. “The core business classes have been incredibly valuable because founders need to be knowledgeable about a range of topics from accounting and finance to marketing and pricing.” She says that her library model has been a success, enabling customers to save 82% compared to retail, while also reducing waste and promoting sustainability.  

She also highlights the Wharton network as a key part of her success. “I’ve reached out to my classmates for advice on validating my business model and whether to pursue venture capital funding,” says Bo. “Wharton doesn’t just provide you with knowledge for two years—it gives you a lifetime of resources and connections that continue to support you long after graduation. I’m even taking a virtual corporate governance class now offered to alumni.”

Bo Zhao, WG'18, and husband Ian McLaughlin with two daughters.Credit: Ian McLaughlin
Bo Zhao, WG’18, and husband Ian McLaughlin with two daughters.
Credit: Ian McLaughlin

Reflecting on her journey, Bo admits that starting a business while caring for a newborn was challenging. But she insists, “The hardest goals are the ones most worthy of pursuit.” She encourages fellow Wharton students and alumni who are new parents to look for ways to innovate in the parenting space, even when sleep deprived. “Combining first-hand experience with a Wharton MBA is powerful,” says the mother of two.

She adds Wharton empowered her to think deeply and differently about the world, and to challenge the status quo. “For me, entrepreneurship isn’t just about business, it’s about creating a legacy of positive change.”

Read more about Bo and her business. 

By Meghan Laska

Posted: May 9, 2025

Wharton Stories

Major: Economics. Minor: Humanity. The Storyteller behind Humans of Penn

Image: Amanda Cui (Photo courtesy of The WALK magazine)
Amanda Cui, W’25, started Humans of Penn as a way to have numerous conversations and capture the various perspectives across Penn’s campus.

Humans of Penn, started in 2023, is a project of The Signal, a student organization that explores the Penn experience through creative passion projects, including the Anti-Resume Project, Confessions on Locust, and Dear Penn Freshmen.

What inspired you to start Humans of Penn?

In high school, I spent a lot of my time canvassing, door-knocking, and interviewing people, and I found myself growing with every subsequent conversation. I would exit these encounters with excitement and a yearning to learn and do more.

I first stumbled upon Humans of New York when someone sent me a post that was taken at the train station near my home. For months, I wished that I could meet Brandon Stanton on the streets of New York so that he could interview me. I also wanted to start a Humans of Flushing (my neighborhood) or Humans of Hunter (my high school), but I never got around to it. I made it a goal to start one at Penn, however, and I’m glad that it has actually happened.

What aspects of Penn did you hope to showcase?

Penn is insanely multifaceted, and I think a lot of people’s unique experiences get muddled up because of the pre-professional and busy culture. My negotiations teacher said the biggest flaw about Wharton is that students are too busy to process, explore, and reflect. I hoped to highlight the niches that make Penn special and inspire individuals to look beyond their bubble. Humans of Penn will never capture the many individuals that make up this beautiful campus, but I hope to do something near that, one story at a time.


“I want Humans of Wharton to continue for as long as Penn exists. There is such beauty in amplifying narratives, and the space should exist as long as people have stories to share.”


What was most challenging?

The first impression always matters. Sometimes, I get really nervous when I approach people–so I usually interview with a buddy in case I get too in my head. There have been many instances when the interviewee shrugs and walks away, and that really hurts because I just want to learn about them! These experiences have made me extremely good at taking rejection and approaching people. I also realized that people love talking about themselves. I have had some interviews last for almost an hour because we both got so into the conversation. I love it though!

What did you learn about Penn or yourself?

Amanda Cui is seated on a red couch with a guitar nearby in a warmly lit living room filled with houseplants. She gazing calmly at the camera and is framed by a large window with stained glass accents and soft natural light pouring in.
Photo Courtesy of The WALK

My interviews have completely shifted my outlook. One interview that really stood out to me was Jamel, a worker at Pret. I don’t think Penn students recognize that they exist in this space with other people–for a while, even I forgot that people served me in dining halls and cleaned up my classroom spaces. Speaking with him reminded me that Humans of Penn extends beyond the student body, and maybe sometimes even beyond Penn’s campus.

I’ve also learned a lot about what excites people and what makes me smile. I’ve realized that I love speaking with others and see myself doing something that requires a lot of interpersonal interaction in the long run.

If you did Humans of Penn as a participant, what would you share?

I would discuss my identity as a first-generation, low-income college student. A lot of my fundamental beliefs and values revolve around my upbringing, and I think that has shaped my high school and college experiences. I would share my story in hopes that it resonates, or someone is inspired by it.

What do you hope others get from the series?

I really like when people are vulnerable, which is a very tough ask. People are like onions. Some have really easy-to-peel layers while others are very tough and hard. I think this initiative seeks to unveil some of those layers so that the interviewers and readers feel some level of discomfort. Whether it’s a very happy and jolly memory or exposure to something entirely new, I hope that conversations spark some sort of change. I want conversations and moments together to stick.

I want people to read through the interviews and get excited about the fact that all of the people in the series are within arm’s length. I want people to meet others and take advantage of the limitless conversations and stories. I want readers to challenge themselves and maybe even start their own Humans of ___.

What’s next for you?

I’m honored to share that I’ve been awarded a Fulbright grant to teach English in Taiwan for the 2025–2026 academic year!

As part of this opportunity, I will be deferring my start at Boston Consulting Group (BCG). While I was looking forward to joining the firm this year, I’m equally excited to embark on this next chapter. I can’t wait to return from my fellowship with new perspectives, stories, and experiences.

—Sara Hoover

Posted: May 7, 2025

Wharton Stories

Education Without Borders

Image: Global cohort students in Berlin (left) and Bangkok (right). Credit: Wharton Alumni Magazine
Members of Wharton’s first Global Executive MBA cohort reflect on their academic journeys and the opportunities the program’s hybrid design unlocked for them.

Edmond Chan, WG’25, had always dreamed of earning a Wharton MBA. But with a young family in Hong Kong and work that required frequent travel, he found the commute to Philadelphia or San Francisco for the School’s traditional Executive MBA program simply not feasible. That all changed in 2023 with the launch of the program’s Global cohort. That cohort, which will graduate its first class of students in May, combines online and in-person learning, making the prestigious Wharton MBA more accessible for professionals worldwide.

Before Chan became part of the cohort, though, he had one final hurdle to consider: He was transitioning from a role at financial technology firm ZA to the helm of ZeroPlus Group, a company in the accessories and toy space with locations across Asia. Could he manage the responsibilities of growing a company, raising two children, and traveling around Asia, all while pursuing an MBA? Chan decided the challenge was worthwhile. “My background was in business development and entrepreneurship, but to successfully scale my business, I needed the advanced financial skills a Wharton MBA could provide,” he says. “I was eager to apply what I’d learn directly to my new role and scale the company regionally or even globally. Given the new program format, I could manage my commitments much more effectively.”

Alfonso L. Corcuera, WG’25, a director at ACON Investments, found himself in a similar position. The long and unpredictable commute from Mexico City to Wharton kept the Executive MBA program out of reach for him. With the announcement of the Global cohort, though, Corcuera saw the opportunity to pursue his dream. “I had transitioned from investment banking to private equity and became heavily involved in the day-to-day operations of our portfolio companies,” he says. “I wanted a Wharton MBA to deepen my understanding of business and join a community of top private equity professionals. Wharton is the best business school in the world, and I wanted to be a part of it.”

Even though she is based in the U.S., Sona Sundaramurthy, WG’25, faced comparable commuting challenges. She lives in a small town in rural Indiana where the nearest airport is 60 miles away, so making it to Wharton would have been a logistical nightmare. But the Global cohort changed her calculus. “I was managing a team of 170 employees across the U.S., Colombia, Ireland, and Switzerland,” recalls the Zimmer Biomet senior director. “When Wharton announced the Global cohort, my COO said, ‘High potential goes to Wharton. You should go to Wharton.’ The hybrid format and focus on global business were a perfect fit for my career.”

Read the full story in the Wharton Alumni Magazine

By Meghan Laska

Posted: May 5, 2025

Wharton Stories

Visiting the Warm Heart of Africa

Image: Photo credit: Courtesy of Penn Abroad.
PGS: Global Aging – Challenges and Opportunities

Sophia, one of the Penn Global Seminar Correspondents, shares her experience abroad during the Spring 2025 semester. Follow along with the group of correspondents on our blog and look out for their images on the @pennabroad Instagram feed.

Bus rides

The first drive from the airport into Blantyre can only be described as lush. We scramble to open all the windows on the bus until a warm breeze fans against our cheeks like an exhale. For the next thirty minutes, everyone is in a trance – no phones, no earbuds, just rows of students silently craning their necks toward the windows, trying to drink in every inch of a world that was utterly new.

The sun is buttery and the fields are marzipan green and the road stains wheels the color of copper. We see women balancing wide jugs on their heads with grace. We pass shacks with pleated iron roofs and brightly painted signs announcing local shops. Out of nowhere, a BreadTalk pops up, which snaps me straight back to my grandmother’s local mall in Shenzhen.

Over the course of the week, our bus rides became a kind of quiet solace. They were brief windows of stillness as the rest of the trip moved in fast-forward. Looking outside, our rides felt like hazy scenes in a traveling play. Sometimes we drove through the countryside, with maize fields stretching into the horizon. The rolling hills surprised me – I hadn’t realized

Photo credit: Courtesy of Penn Abroad.

Malawi was so mountainous, or so green.Our guide told us that the rows upon rows of maize we saw were all planted by hand. Other times, we rolled through bustling marketplaces dotted with vendors and bikes. We saw live chickens on sale for 8500 kwacha. When we passed through Zomba, Stephanie bought soursop from a fruit vendor through the open bus window. Looking back, the brief exchange over the moving glass felt strangely cinematic.

We did a lot of waving on those rides. As a bus full of Americans, we got stares wherever we went. The children always waved first. Their joy felt immediate and contagious. What struck me most was how young the country felt. Villages teemed with children, and the streets were full of fresh faces and strong, solid lines. It was a vivid contrast to my home city of Hong Kong, where the aging population looms heavy, and even to cities in the U.S. Here, the future felt right in front of us: beaming, barefoot, running beside our bus.

 

This story is by Sophia Zhang. Read more at PennAbroad 

Posted: April 24, 2025

Wharton Stories

Brewing Business: A Wharton Undergrad’s Experience Managing Penn’s Student-Run Café

Image: Photograph by Weining Ding, W'27
How Olivia Turman, W’26, found community, leadership, and clarity through Williams Café.

On the plaza level of Williams Hall, behind staircases that lead to deep hallways of classrooms, adjacent to a silent lounge where students write essays in foreign languages for said classes, a sign announces the Drink of the Week. The drink changes and is often relevant to Philadelphia, like the “Fly Eagles Chai!” during Super Bowl week. In the seating areas by the counter, students gossip, meet with professors, and wait for their shifts to begin. The baristas are deft, bouncing between taking orders and serving customers. 

Interior view of Williams Cafe, with baristas working behind the counter and customers waiting to order in a cozy, well-lit space.
Wilcaf (Photograph by Weining Ding, W’27)

At around 4 p.m., Olivia Turman (W’26) springs into action, training new baristas and keeping track of inventory to ensure the café is stocked for the next day. Williams Café, better known as Wilcaf, is part of Penn Student Agencies, a set of student-run organizations that provide services to students from photography to laundry to water delivery. Every role, from the CEO of Penn Student Agencies (PSA) to the baristas, are students who balance their shifts and duties with their courses. 

Olivia began as a barista at Wilcaf, making drinks and food items. She then transitioned into supervising the catering program, ensuring that events around campus were supplied with coffee and bagels. As operations manager this year, Olivia is responsible for the café’s backend operations. 

“Day to day, I do our inventory and stocking,” Olivia explained. “Every Wednesday, I come in, put away our deliveries, and then count to see what we have and calculate our rates of utilization.” 

Olivia is from a small town in West Virginia called Barboursville, a tight-knit community. 

“It’s the kind of place where you still help your neighbors,” she said. “When I was looking at colleges, I was looking for places where I felt like I could find a similar sense of community.”

Beyond that, because so much of Barboursville is small businesses, she found specific power in the ways that they can play a significant role in bringing people together in a community. For her, Wilcaf serves to honor her upbringing and helps create and strengthen the communities that she applied to Penn for. 

“Yes, we’re just a café on campus,” she admitted. “But for a lot of people, we’re their study spot or we’re the smiling face in the morning when they need their cup of coffee or their bagel.”

The junior is concentrating in management with a specialization in organizational effectiveness, so a significant amount of her work is not only relevant but also an application of her educational focus on leadership and management. One of the courses she’s currently taking, Management 2380: Organizational Behavior, has been directly valuable for leading as a cafe manager. 

“Learning a lot about the best way to do a performance review is super helpful,” the West Virginia native said.  

While performance reviews may seem like something most Wharton students only worry about after graduating, student workers at PSA do yearly performance evaluations.

“I’ve been able to go back and directly apply it when we’re writing the policies for these performance reviews.” 

Beyond that, she uses skills from her finance and accounting Business Fundamentals courses when looking at the budget and accounting books. The case-study style of her coursework, ranging from Management 3010: Teamwork and Interpersonal Influence to Marketing 2110: Consumer Behavior, has allowed her to apply lessons from real-world challenges companies have faced to Wilcaf and PSA’s operations. 

Olivia Turman stands behind the café counter during her shift, wearing a work apron and smiling while serving customers.
Olivia on shift (photograph by Weining Ding, W’27)

“We’re learning about different pricing and marketing strategies and where certain companies went wrong, so we’re not making the same mistakes,” she said about her consumer behavior course. “It’s very helpful to see how companies came out of certain problems so that we can gauge accordingly.” 

Another way that she’s learned about the applicability of her pre-professional and academic pursuits is through the alumni network—during Penn’s Homecoming weekend last year, PSA alumni came back for a reunion that was, of course, catered by Wilcaf. As she talked to the people who had gone through Penn Student Agencies, she understood how the skills she’s gained directly apply to the professional world. 

Next year, she’ll be moving on to a role as the COO of Penn Student Agencies. Having mastered Wilcaf’s operations, she looks forward to understanding the different agencies better and strengthening the community between them. 

As for her continued goals as a barista? She’s in the process of learning latte foam art. A leaf is the easiest for her, but she says a heart is the coolest.

—Alex Zhou, C’25, W’25

Posted: April 22, 2025

Wharton Stories

MBA student uses AI to perfect class selection process

Image: Portrait of Wharton MBA Student Derek Gibbs in Huntsman Hall. (Photo credit Eric Sucar.)
The CourseCast system created by Derek Gibbs informs MBA students what classes, on average, they’re likely to receive from Wharton’s unique course scheduling system.

Derek Gibbs, an MBA student at the Wharton School and vice president of innovation of the Wharton AI & Analytics Club, has created a prediction algorithm that, with assistance from AI, helps MBA students more accurately forecast their class schedules.

Wharton utilizes a unique course scheduling system called CourseMatch in which students express their preferences (called “utilities” in the MBA program) for a class on a 0-100 scale. If a student is really excited about a class, they might score it 100; if they’re marginally interested in a class, they might mark 50; if they are unenthused about a class but willing to take it, they might put 1 or 5.

However, Gibbs says students often struggle converting their preferences to numbers and have no idea what classes and overall class schedule they will receive. They could get all, one, or none of them.

Gibbs’ prediction algorithm, which he is calling CourseCast, solves this problem by informing students what classes, on average, they’re likely to receive from the CourseMatch system.

“It gives you the likelihood of getting specific classes,” he says. “It’ll say you have a 90% chance of getting class A, an 80% change of getting class B, and the same is true for entire schedules. It’ll say you have a 50% chance of getting classes A, C, E, and F.”

This story is by Greg Johnson. Read more at Penn Today.

Posted: April 11, 2025

Wharton Stories

From Student to Teaching Assistant: Same Class, Different Takeaways

Image: Shriya Shah, 5th from right, with the WH 2011 class on a visit to the British Museum (courtesy of William Dalton, W'27)
How some students build their leadership, academic, and professional experiences by going even further into the classroom.

One of the common threads connecting most courses at Penn is that students will have to engage extensively with the courses’ teaching assistants (TAs).

The role of the TA varies between courses and instructor needs. Between research, professional obligations, and other responsibilities, instructors often require assistance coordinating assignments and responding to questions, and they rely on standout students who have previously taken their course to serve as TAs.

Gabriella Gibson (W’26) TA’d Professor Angela Duckworth‘s Operations, Information, and Decisions 2000: Grit Lab, a popular course that deals with tangible ways to apply reflection and goal-setting to students’ personal lives. Gabriella helped students structure goals to accomplish them successfully.

“I had one student who learned how to cook and used it to get in touch with her culture,” she said. “It’s exciting to see students be able to connect with their identity, family, and culture, and to be able to use a class as a means to do that.”

Of course, everybody has different goals. One of her students set a goal of running a marathon. Another student wanted to dunk a basketball. While she saw some students fulfill their personal goals and decide to pursue them further, some learned that their goals might not have been a great fit, which she felt was equally valuable. As a TA, she could see different insights about passion from a bird’s-eye view.

Gabriel Mora (W’26), a junior who TA’d Management 2910: Negotiations, reported the same.

Negotiations is highly experiential—most class sessions include interactive simulations, games, and exercises done between students. He explained that his role was to help “facilitate those interactions” and read through student journals where students reflected on their experiences in the class.

Gabriel was especially drawn to what he called the “data game.” While taking the course as a student, he could only experience his perspective; as a TA, he could see every perspective.

“Since you’re reading the majority of the journals, you’re able to see the perspectives other students take in the same position as you,” he mentioned. “The more data and feedback you get from these simulations and games, the more you learn about the world, how people might react to how different people will play out in different situations.”


“Being a TA is probably one of the most meaningful things to do in your four years on campus.” —Shriya Shah


Shriya Shah (W’25 C’25) had the privilege of experiencing a similar takeaway over the course of multiple semesters through Wharton 2010: Business Communication for Impact. She served as a teaching assistant for two instructors: Sara Mangat and Riddhima Hinduja.

Since WH 2010 lecturers can also be working professionals, her relationship with Hinduja went into mentorship at a time when she was looking for professional guidance, describing it as “being able to learn from her, sitting down for coffee one-on-one, and speaking about her experience.”

The opportunity to connect with experienced professionals is an important part of being a Penn student, but TAing allowed Shriya to take it one step further into developing a nuanced mentorship.

Shriya stands by a flip chart in an office
Shriya facilitating a case-study discussion on the WH 2011 visit to McKinsey London (courtesy of William Dalton, W’27)

TAing for WH 2010 is especially important, given that the TAs add real-world impact to the instructor’s teaching.

“Teaching assistants model the relevance of the content,” Mangat explained. “They help the students understand the importance of listening and applying the skills they’re learning in the classroom because they have examples through their internships.”

Mangat describes the TA role as necessary for the course to succeed: “As a TA, they have to cross and become part of the instructional team. When I talk to them, I try to get them to understand that they’re a bridge.”

In the fall, Shriya TA’d Wharton 2011: Global Business Communication for Impact, a Penn Global Seminar, which combined the business communications tactics of WH 2010 with added context on how they can be applied in global scenarios. During winter break, she traveled to London with the class for a week.

This gave Shriya even more understanding of the students with whom she had built a mentor-mentee relationship throughout the semester.

“When you go on a PGS, you’re able to understand a student more holistically,” she said. “You can understand how the student operates and what they’re interested in.”

Like Gabriella and Gabriel, Shriya’s key takeaway revolved around the various perspectives that she was helping to facilitate. The small cohort had different degree combinations and interests, meaning she could glean unique takeaways while building relationships with each student.

Wharton lecturer Steven Blum has taught a Negotiations section for over 30 years and has had three teaching assistants per class for the past 15 years. He sees it as a core responsibility to provide them with a rich educational experience as a TA and agrees with the TAs: the opportunity to TA is still a chance to be a student and engage with the course material.

However, having a TA is a two-way street, and Blum acknowledged how much he has gained from having TAs.

“Absolutely, some of the strongest educational interactions I’ve had are with my TAs,” he said.

Gabriel, from the TA side, felt that same impact: “When I was looking for guidance on what I was planning to do after college, in terms of my career, he was the first person I reached out to.”

—Alex Zhou, C’25, W’25

Posted: April 7, 2025

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